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Frequently Asked Information

This is the general information section, where you can find the answers to your questions.

Every country has a different shipping time but the estimate is 1-2 weeks (without any delays)

It depens.. When you are shipping something basic (hoodies,tees,jewelry) then no it wont be expensive

If you are a new user CLICK HERE for Shipping coupons. If you are already using ACBuy i recommend (if shipping a shoes) Removing the Shoe box And Rehearsel !

Volumetric weight (or dimensional weight) is a shipping pricing technique that calculates cost based on a package's size (volume) rather than its actual weight

If your parcel is ´´stuck´´ at the customs for more then 2 weeks try contacting ACBuy support for more information about your parcel.

Seller has 3-7 days to ship out your item. If he doesnt,Contact the ACBuy support

Yes, ACBuy is the most trusted agent of all agents out there.. It doesnt batchswap and its really fast with your service !

Simply ACBuy doesnt batchswap and the shipping/handling/qcs are the best ones of all of the Agents !

Yes,But some sellers do not accept returns. ACBuy will warn you and make you confirm the purchase again !

Cheaper version is more likely to be a bad quality version (different batch) While the more Expensive one is most likely to be better quality

Batch is a different production from a different factory (LJR,PK,GX) batch